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Can't Drag and Drop Images

A
Written by Ashok P
Updated over a month ago

The issue being discussed in this article is:

You can't drag and drop images from your machine or a browser to products or your company logo under Company Information.

The following is the cause:

On Windows 10, 8, or 7 computers, the User Account Control (UAC) settings hinder the drag and drop operations.

The following is the resolution:

1/ Open Control Panel > User Accounts.

File:SIX_Guide/006_Catalog/Troubleshooting_-_Catalog/Can't_Drag_and_Drop_Images/uac.jpg

2/ Click Change User Account Control settings to Never notify.

never notify.jpg

If you cannot resolve this issue, please open a Support Ticket.

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