Skip to main content

Error Reading Account List

A
Written by Ashok P
Updated over a month ago

The issue being discussed in this article is:

When you attempt to create a QuickBooks item from SI, you get the following error:

Error reading account list. Error is Insufficient permission level to perform this action.

The following is the screenshot of the error:

File:SIX_Guide/011_QuickBooks_Integration/Troubleshooting-QuickBooks/Error_Reading_Account_List/error_reading_account_list.jpg

The following is the cause:

Insufficient permissions in QuickBooks.

The following is the resolution:

If using QuickBooks Pro or Premiere, you will need to contact your QuickBooks Admin user and have them change your user permissions in QuickBooks for "Sensitive Accounting Activities" to either "Full Access" or "Selective Access."

File:SIX_Guide/011_QuickBooks_Integration/Troubleshooting-QuickBooks/Error_Reading_Account_List/sensitive_accounting_activities.jpg

If using QuickBooks Enterprise, you will need to have your QuickBooks Administrator adjust your Role to have Full access to the Chart of Accounts List.

File:SIX_Guide/011_QuickBooks_Integration/Troubleshooting-QuickBooks/Error_Reading_Account_List/qb_roles.jpg

If you cannot resolve this issue, please open a Support Ticket.

Did this answer your question?