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Parent and Child Types Must be of Same Type

A
Written by Ashok P
Updated over a month ago

The issue being discussed in this article is:

When attempting to create a QuickBooks item, you get the following message:

The item 'Samsung:LN37B750' has a parent item 'Samsung' of a different item type. Parent and child types must be of same type.

The following is the screenshot of the error:

File:SIX_Guide/011_QuickBooks_Integration/Troubleshooting-QuickBooks/Parent_and_Child_Types/parent_and_child_types.jpg

The manufacturer and model will vary based on the Item you are trying to create.

The following is the cause:

You are trying to create a child item of a different type when you have the relevant parent item created as a different item type.

In this example, the parent item, Samsung, is "Non-Inventory," but you are trying to create a parent and child combination of Samsung as an "Inventory" item.

File:SIX_Guide/011_QuickBooks_Integration/Troubleshooting-QuickBooks/Parent_and_Child_Types/parent_type.jpg

The following is the resolution:

You either need to change all your existing items for that parent Item to "Inventory" within QuickBooks or choose to push over the current item as "Non-Inventory."

If you cannot resolve this issue, please open a Support Ticket.

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