The issue being discussed in this article is:
When opening an SI drawing, Visio 2016 crashes. This crash occurs while Visio loads the New Title Block shape on the background page.
The following is the cause:
A change in Microsoft Visio 2016 build 16.0.8625.2121 affected the code in D-Tools shapes.
The following is the resolution:
For Users on SI R2 Client (Build 6.10.XXXX)
This issue has been resolved in the latest build of the SI R2 Client.
Open the SI Client and click Start > Help > About to confirm your build version.
If you are running build 6.10.XXXX, please download the latest build here.
For Users on SI R1 Client and Previous Versions (Build 6.9.XXXX and Earlier)
Open the SI Client and click Start > Help > About to confirm your build version.
Users who are running build 6.9.XXXX and previous, please follow these steps to correct the issue.
1/ Set the Project Setting Use company logo in Visio title shapes to Never.
2/ On the new Visio drawing dialog, ensure the Populate company logo on block option is unchecked.
If you cannot resolve this issue, please open a Support Ticket.