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Upgrading to SI v23

How to upgrade SI to the latest version

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Written by Ashok P
Updated over 2 months ago

You can upgrade SI to a new version when it is available. Currently, the new version is v23.

Here are some things you need to know about upgrading the SI Server and clients.

  • The upgrade to SI is not a side-by-side install. It is an update to your existing SI installation. So, you'll need to back up your SI data.

  • You can roll back to your previous version if there are any unforeseen issues or errors while updating to SI.

  • You cannot update any of your clients until you update your server.

  • When the SI update is available, you will see the following message when you launch SI.

server update prompt.jpg

Back up SI Data

Do the following to back up the current SI data.

1/ Have all users check all projects and close their clients.

2/ Open SI Server Manager on your server.

3/ Click the Backup SI Server button.

server manager.jpg

4/ Check the box verifying that you have completed step 1, then click Continue.

backup confirmation.jpg

5/ Choose a different backup location path if desired, and click Backup SI Server.

backup browse.jpg

You will get a confirmation when the backup is complete.

backup finish.jpg

SI Server Upgrade

To upgrade the SI Server:

1/ In SI Server Manager, click Check for updates.

check for updates.jpg

You will see a message similar to this one.

server update found.jpg

2/ Click Download and Install now; an upgrade summary will be displayed.

update summary.jpg

3/ Click Next and follow the on-screen prompts to download the upgrade for the server.

Click here for instructions on installing the SI Server.

You will be prompted to back up your server during the upgrade. If you have not done so, you should do so when prompted.

backup prompt.jpg

SI Client Upgrade

Once your SI Server has been upgraded, you will see the following prompt the next time you launch SI.

client prompt.jpg

1/ Click OK to start the upgrade or click Start > Help > Check for Updates.

check for client updates.jpg

2/ Follow the on-screen prompts to download the upgrade for the client.

Click here for instructions on installing the SI Client.

client update found.jpg
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